How Does The Bank Negara Moratorium On Loan Repayments Affect You?


As part of the PEMULIH package provided by the government to help Malaysian cope with the lockdown extension, there is a new six-month moratorium on bank loans.

This moratorium is not automatic – you have to apply for it. All individual borrowers and microenterprises can apply for the moratorium, which will be granted without any conditions or documentation required. Small and medium-sized enterprises that have been adversely affected by the pandemic can apply too, with only self-declaration required.

For more information about how to apply for the moratorium, visit the Bank Negara website.

On July 29 last year, the prime minister had announced that banks will offer a loan moratorium extension and provision of repayment flexibility after September 2020 to targeted groups as follows:

  • Those who lost their jobs in 2020 and have yet to find a job will be offered an extension of the loan moratorium for a further three months by their bank
    moratorium extension

    BNM announced that borrowers can still apply for repayment moratorium in 2021.

  • Those who are employed but whose salaries have been affected by the pandemic will be offered reduced loan instalments based on their salary reduction and type of financing for a period of at least six months

Other types of loan repayment flexibility for hire purchase financing and SME borrowers were also announced. You can find the full Bank Negara (BNM) press statement here.

While the loan moratorium is no longer automatic, those who qualify can still apply for repayment moratorium and assistance without having it appear on their Central Credit Reference Information System (CCRIS) report.


The loan moratorium under the PEMULIH package announced on June 28, 2021 differs from the 2020 version in that it is not targeted at any group. Any individual may apply for it. Applications for this moratorium will open on July 7 2021.

While it appears straightforward enough, how does the loan moratorium and repayment assistance actually affect you?

Deferred loan/financing payments

The major point for most people would be the moratorium on repayment or payment of financing for six months. It is basically saying that you do not need to meet your monthly loan payments for that amount of time, and will not be penalised for it.

The important things to note about this initiative are:

  • It will be done automatically, but you can opt out if you want to. However, it is up to individual banks to decide on the mechanics for opting out.
  • You will still accrue interest normally during those six months.
  • It does not apply to credit card debt.
  • This does not apply to loans/financing that are more than 90 days in arrears from April 1 2020.
  • The loans/financing must be denominated in ringgit.

Effects of delayed payments

What happens during those months where you don’t have to pay for your loan? Well, for one, it helps with your monthly budget. Particularly those who have been forced to go on unpaid leave and may be struggling to make ends meet.

In this case, the measures are welcome for those who are juggling housing, car, or personal loans. This is provided that they haven’t been missing any payments over the last three months.

However, as noted by BNM, interest still accrues during this moratorium period. So, while you may not have to pay anything now, you will end up paying more in the long run as all accrued interest during those six months will still be added to the total amount that you owe.


You have a loan with an interest rate of 12% per annum, you would roughly be accruing interest at a rate of 1% per month. So if you took a personal loan for RM10,000, the total amount that you need to repay would increase at a rate of RM100 per month.

If you were paying RM500 per month to cover the loan, RM100 of it would go to paying off the interest. However, during this moratorium period you would not be paying anything, but the amount that you need to repay would still be increasing.

To be clear, under normal circumstances you would also be accruing interest during this time. The exception is that your monthly installments would be used to pay down this interest. Now, without the installments, the interest is simply being added to the total loan amount.

Banks have been directed to provide their customers with adequate information on how they are handling the interest rate situation, so it is best to pay attention to the news and remember to check with your bank’s website over the next few days. In most cases, it would be to either adjust your loan tenure or increase your monthly repayment after the moratorium ends.

It’s important to point out that this moratorium also means that your credit score will not be penalised for not making any payments during this time.

What about credit cards?

If you only read headlines, then you will know that this moratorium does not apply to credit cards.

However, BNM has directed all banks to offer customers the option to convert their credit card balances into a term loan or financing.

This is an indirect way of allowing credit card holders to delay paying off their balances at the end of each month by taking advantage of the moratorium on loan repayments. However, converting the balance into a term loan does not mean that these holders are free from accruing interest.

All it means is that the amount of interest will be subjected to the lower amount from being a term loan, instead of the more substantial credit card charges.

At the same time, it is also subject to the same accrual of interest that loans and financing have to deal with in the first place. If you are able to keep paying off your card balance then switching over may not help, but if you believe that you are going to face financial hardship during this extended movement control order, then it may be something to consider.

This offer to convert credit card balances into a term loan continues in 2021. Under the PEMULIH package’s six-month moratorium, banks will offer to convert credit card balances into a three-year term loan or financing with reduced interest/profit rates.

What about missed payments?

Those that have been missing their loan repayments for more than three months are not covered under this moratorium. This is because the measure is meant to alleviate the economic impact of the current pandemic situation that has been building since the start of the year.

It will not give relief to those that have already been facing financial difficulties from a longer period of time. If you’ve been having problems, then it would be wiser to instead seek credit counselling from a body like AKPK.

For those of you who are still curious about the BNM moratorium, please refer to the original statement and the official FAQ.

This article was originally published on March 25, 2020 and has been updated with current information.

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